At ONTOXICATED ("Ontoxicated", "we", "our"), privacy, discretion, and data security are foundational principles of our community. This Privacy Policy describes how we collect, handle, store, and protect your personal information when you use our website, apply for membership, or purchase salon passes.
1. Information We Collect
To maintain a safe, curated, and vetted sanctuary, we collect the following categories of information:
- Identity & Contact Information: Name, age verification details, preferred pronoun/identity, email address, and contact number.
- Vetting Application Responses: Information provided voluntarily during your membership vetting application to ensure community safety.
- Transaction Details: Payment confirmation status, transaction ID, date, and pass details.
2. Financial & Payment Gateway Data Security
Ontoxicated partners with PCI-DSS Level 1 certified payment gateways (e.g. Stripe, Razorpay, PayPal) to process all payments securely.
- No Card Data Storage: Ontoxicated does not store, process, or view full credit/debit card numbers, CVVs, or bank account PINs on our servers.
- Encryption: All payment transactions are transmitted over 256-bit SSL/TLS encrypted connections directly to our secure payment gateway partners.
3. How We Use Your Data
We use your information strictly for the following purposes:
- To process membership vetting and issue confidential QR access passes.
- To send venue location details and secret door codes 24 hours prior to the salon.
- To process transactions and issue payment receipts.
- To enforce our 18+ sanctuary safety and consent protocols.
4. Non-Disclosure & Confidentiality
We strictly guarantee that your personal information will never be shared with third-party marketers or public directories. Information is disclosed only when required by law or emergency safety services.
5. Cookies & Local Storage
Our website uses minimal essential cookies to keep you logged in and manage application state. We do not use intrusive cross-site tracking cookies.
6. Your Privacy Rights & Data Erasure
You have the right to request access to your stored personal data, request correction, or request complete deletion of your vetting profile. To exercise these rights, please email our Privacy Officer at Hi@ontoxicated.com.